I'm not familiar with that product,I use Palmers Cocoa butter the week or 2 after the application of the tattoo,Maybe that stuff you are using does have too much perfume/alcohol in it.try using a different lotion then,like I said,I like fragrance free Aveeno or the cocoa butter.
we all heal differently,maybe you could post a pic of it ? some cracking and scabbing is going to happen to some.
maybe you are applying too much ? that can cause cracking too.you have to find that lotion that works for you and the amount that you use as well,I just use a very light coat of the butter or aveeno,VERY light.