I was going to post a new topic but looks like I haven't reached my post requirement yet so leaving this here instead. I have an appointment on Friday with an artist I am getting tattoo'd by for the first time and wanted to comment on how refreshing the experience was due to his use of technology. Once we discussed the design and decided on a date, I was invoiced for my deposit through Square (with the option to use Venmo or Paypal to avoid a transaction fee) and as soon as the credit card was processed I was emailed not only a receipt but a calendar invite with my time and the shop details on it so I have all the details on my phones calendar without having to type it out myself. Today I received an automated reminder reminding me about my upcoming appointment and their 24 hour cancellation policy which was a nice touch as well.
I'm sure this is becoming the norm but it doesn't seem like a lot of shops are taking advantage of all the incredible new software available to businesses. For example, an automated email could be sent the day of the tattoo explaining aftercare, providing social media links to tag in photos and even a link to their yelp page explaining how much reviews help the shop. I'd personally love to be added to a distribution list to receive weekly photos of the tattoos they did that week, flash the artist wants to tattoo and upcoming events. Do you like this sort of thing or do you prefer more human interaction when preparing for a tattoo? I realize this is all pretty simple stuff but is there any other new software or technology you'd like to see your shops start using?