I think it is a product of culture(s) today. Many of us (I'm as much to blame as anyone), use Google to figure out what ailment we have, use Yelp to figure out what restaurant to eat at, use Amazon reviews to figure out which pair of headphones is best. There is no problem with word of mouth, but there becomes a point when people no longer use their intuition and best judgement to make decisions, and instead opt for the majority rule. We no longer let ourselves experience anything. Unfortunately, Orwell's and Huxley's premonitions are starting to render themselves true.