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Customer Respect. Does it exist?
JOLLY J and 4 others reacted to shaneenholm for a topic
CUSTOMER RESPECT...OF COURSE IT EXISTS...WHERE WOULD WE BE WITHOUT CUSTOMERS.... It is very varied...like someone said there are all kinds of people..so there are all kinds of tattooers....Most people when they first come in the shop think i am scowling at them...but i cannot see past 15 feet so I am trying to discern who it is.... I work in a street shop..I always have worked in a street shop...I like it.....I always liked Mikey perfettos(pronounciation..not spelling) way of running a shop...the dry erase board you put your name on...whether you want a back piece or a litlle kanji...you get your name on the board..you will get tattooed that day... he takes the board away at a certain point and you gotta come back tommorrow...Also his customers are fiercely loyal...people go there with sleeves or work from really great and well known artists and his customers will look at it and say.."those are nice...but look at the ones Mikey put on me" Tattooing has turned into a real whirlwind...more people today getting tattooed than ever...more tattooers tattooing than ever...more personalities....I promise i will not go into a "back in the day" rant.. I am not sure if it was better back then anymore but with the tattooer and tattooed population exploding that adds alot into what is happening...With all these people comes all these personalities and egos and behavior.... It is a imperative for a tattooer to remember that his customer may have worked 40 hours for the 200 bucks you are gonna get in an hour or two...and it is also hard to have 6 or 7 18 year old girls ask you'what place hurts the least on the body and i can hide it from my parents" naturally I think...if you want a tattoo you will get it where you want it regardless of the pain...it is a tightrope or have people coming at you all day asking"how much would you have charged for this?" rolling up their sleeve... but it is important for customers to remember that a tattoo machine is not a magic wand...(well Id swear it is in some peoples hands)Like all the young tattoo-ologists that come with their friend to get their first and you put the pattern on and they ask their friend rather than look in the mirror...or the facebook thing...tattooing with people trying to film it to put it on line with their phones...or when you go to dip your machine in ink they slip a camera in and take a shot of a pattern with one line....I mean it is alot.... then the memorial tattoo.... they are going thru the biggest changes in their life and you are poking holes in them...there is so much going on that people do not realize....and while all that is going on you may have had a fight with your significant other, or your kid or grandkid is sick....but you have to leave all that outside of what you are doing.. Then we have that all too ga-narly EGO...on both sides of the fence...Like in sobriety at the end of a 12 step meeting they say the lords prayer and I heard a guy say "deliver us from ego" rather than "deliver us from evil"...ego is a huge thing...more now than ever...Opinions(like mine i am typing out now) are a big factor too....what was it rollo said"alot of tattooers are building monuments to themselves rather than doing what the customer wants" people get tattooed for all kinds of reasons..and sometimes people think a tattoo is gonna change their life...its not...it is just them with a tattoo... Then the cool factor... right??? I had a guy tattooing for a couple of days at the shop who used to have a serious attitude...not anymore..and i asked him about it.and he said he learned it..like watching more 'experienced" tattooers act bothered by the customers...Its actually pretty funny when you think about it...but he realized that is what he thought he was suppose to act like...and you tattooers would laugh if you knew they guy he learned from...this guy was notorius like sitting behind a counter with his hands hidden smiling and talking to the customer while flipping them off with both hands Most Tattooers start hanging around shops very young...they are very impressionable...it is the old nature versus nurture arguement..and one day the nature wins over if they were nurtured liked the guy i just mentioned...unless they are naturally nitwits to begin with...but they may have learned that arrogant behavior....but usually they will lose it if it is in their nature.... Or how about they act like they think they are suppose to act because they heard some story about a big noise tattooer acted towards a customer...the story is completley blown out of proportion and when you get the real skinny on what happened it all made sense.... Tattooing is hard work...most people that spend an hour in a shop that you spend your whole life in probably get the perception it is easy....IT IS VERY DRAINING.....I mean ass kicking as hard as running a jack hammer or ditch digging(I guess i still am kinda)ass kicking... but the customers are the real reward...that is why it gets good...and I have a alot of friends that agree...However the customer also makes it the biggest struggle... what is that saying..'people only ask how your doing so they don't let on how little they care"...Ok a customer books an appointment(thats why i like walk ins..I tell them i will get em tattooed if they can wait...for the people in front of them or the hours it takes to draw the picture they showed you on their phone...)is every single customers printer always out of ink... But lets go with an appointment..Ok the guy works all week and he has an appointment at 5 on friday...he is running a little late but figures it is his time anyway so what is 15 minutes...at the same time at the shop the artist has a guy there with the cash that wants a small one...well is the appointment coming?...if i tell the guy at the shop no and the customer does not show up i am out both tattoos and cannot pay my starbucks debit card(yeah right...somethin important like that)...whatever...so you take the guy there and then the appt. shows up... he flies right up to your station and you tell him.."i got this one infront of you and then i will get to you..."he is pissed...pacing...but he will get over it....He shoulda been on time..I am a nut about being on time....it is all about the individuals personality... Ok or you are working on a tattoo that some guy worked all week for the $ and another customer comes up and wants to ask you how you can add on to a tattoo..and you try politely to tell them.."hey i gotta do this right now when i get to you you will have my undivided attention" in which the customer replies.."do you think cherry blossoms will work?" like you did not say anything....usually we are guarded until we see where they are coming from... there is a whole lot going on before you walk in the shop.... The customers are usually intimidated to begin with...they think their questions will be dumb...but i always ask them what they do...lets say they cut hair..i do not know anything about that..like they do not know anything about tattooing...of course they have questions....fire away....but when you get the customer that wants you to give them the answer THEY WANT..not the truth...tattooing is so overrun now they will find someone who will give them the answer they want...maybe not the tattoo but the answer.... People love their tattoos....I was told that very young by a great tattooer....remember people love thier tattoos...I have seen a perfectly good reaper done on a customer by someone and had a tattooer look at it and say 'who did that reaper?...they shaded it backwards..." (actually it is that cliff raven reaper..it is not shaded backwards it is like that on the flash) so a week later i get a call from the customer"shane can you fix my reaper?"...Why? whats wrong with it? it is because that guy told you it was shaded wrong? it was fine and you loved it for 2 years until some nitiwt says something about it...you loved it when you picked it....that is so sad... Anyway....It is a fine line......but there are all kinds of tattooers..like there are all kinds of customers... Another older tattooer told me when i was young that it is the experience...the whole of it...someone who bumps into a world famous guy tattooing them may do a beautiful eagle but they like the one that we, as tattooers, may not think is the best technically because they dug the experience people get tattooed for all knids of reasons and art is relative...... My longest friendships are with tattooers...in spite of us being tattooers..some i may not see everyday or every year but when i do it is like not a day has passed....and in every tattooer there is a customer...WE ARE CUSTOMERS...all of us....and regardless of what they may portray they all put there pants on one leg at a time...noone truly shits beige.... I do not take breaks....not rest breaks anyway..i may have to pour some color..but I usually do not stop to smoke or coffee or eat...I barely do that between tattoos...and i know i am not as good as my peers...but i have been around it and done it since i was a little kid and i know part of the reason i am so swamped every single day is customer relations...THANK GOD I AM SO SWAMPED.... gratitude...being grateful that we have the best job in the world...in spite of the bad backs,neck extra 20 pounds the lack of privacy,the hurt hands and wrists,bad eyes,the judgements,bad diet,the intra industry personality wars, who knows who, thousands of people chasing the same nickel....the cant get to sleep because i crossed that line on the eagle feather...,is my dick too small( where did that one come from) the IRS,state laws,the internet etc...etc.etc...it is still the best job in the world.... The customer is the most important part of all of this....no question....it is a two way street and keeping your side clean is the best thing you can do.... PS i did an article/ interview with Big bad Jack Rudy that is coming out in TAM #25...check it out....5 points -
Who do you think deserves some recognition?
cltattooing and 2 others reacted to hogg for a topic
Chris Brand of Good Time Charlie's Tattooland in Anaheim. He doesn't have much of a web presence--hell, I don't even know if the guy has a cell phone--but he does killer black and gray, gorgeous Japanese and nice traditional. And he's one of the nicest, most humble and genuine folks you'll ever meet, in this biz or any other. Oh, and he did Ben Grillo's back: And since Chris has a jaw-dropper of a sleeve from Miyazo, I'll add him to the list. He puts a slight pop art twist on traditional Japanese tattooing. ‘åã_Q‰®ì_‹{‘*_MIYAZO_TATTOO_ŽhÂ3 points -
Full Back Piece Thread
ProvidenceTattoo and one other reacted to Lochlan for a topic
Here are some back piece pictures that caught my eye recently: -Mike Wilson of Inksmith and Rogers Tattoo -Wish I knew who did this as I love it! Anyone? -Jason Macafee of Temple Tattoo -Freddy Corbin of Temple Tattoo and Tattoo 13 -Derrick Snodgrass of Temple Tattoo2 points -
Do you like Color? or Black and Grey?
gougetheeyes and one other reacted to Jake for a topic
depends on what's appropriate for the piece, where it is in relation to other tattoos, and WHO's tattooing it. case by case basis for sure. love em both in good context2 points -
Who do you think deserves some recognition?
TattooedMumma and one other reacted to AbbyRoad for a topic
i love how informative this thread is broadening my tattoo horizons <32 points -
Erica, I recognize your brilliance.2 points
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Awesome Prank.
Gia Dobson and one other reacted to Erica for a topic
When Reddit user Deluxe810's roommate went away for a few weeks, he decided to revamp his roommate's otherwise normal room into a Dexter kill lab look-alike. Roommates Turn Friend's Bedroom into Dexter Kill Room - Urlesque2 points -
I thought we could use a thread that shined a little light on some of the artists we love, but aren't necessarily very renowned or getting the recognition we feel they deserve. Lets get the ball rolling.... I've been a fan of the work of James Tex of Deadly Tattoos inc, located in Calgary, Canada, for a few years now. I'm sure a lot of you are familiar with his work, and some members here might even know him personally and/or have tattoos from him. Anyways, I stumbled across him a while back in another tattoo forum where a member showed off the progress of a Samurai sleeve he was getting done from Tex. I was blown away by his work, and to my great viewing pleasure he had a fairly large online portfolio on his shops website: Deadly Tattoos inc. I'm not sure if everyone agrees with me in that he's "low key", but I can't say that I have read an article about him or seen any pictures of his tattoo except on his website (and obviously the forum I mentioned). Here's a few samples of his work from his online portfolio:1 point
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Your Latest Tattoo Story
gougetheeyes reacted to Big Rupert for a topic
Being that I am an engine builder and have blown up my fair share of them, I figured this one was appropriate lol.... Work done by BIG51 point -
Who do you think deserves some recognition?
Romance & Worship reacted to kylegrey for a topic
To me nothing is more impressive and speaks volumes about a person if they could easily "shout the odds " about themselves but are laid back and quiet .These are the real cool dudes ,it never ceases to amaze me that people fail to recognise this or even worse adopt a "cool guy attitude " It seems to me these types have real confidence in themselves and their abilities .1 point -
we jam econo is on netflix instant. seriously, even if you don't like The Minutemen, it's completely worth watching. really inspirational, and it shows a different side of punk rock, one that i related to so much more. i loved The Minutemen before seeing it, but i fell in love even more after watching it. i cried by the end of this too.1 point
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Customer Respect. Does it exist?
dari reacted to Paulywhore for a topic
Oh damn I feel like i opened a can of worms with this post, It kinda seems like we are flushing something out, whatever that is im not sure? Its good so hear all you guys chime in and give your two pennies worth, I guess we all have one thing in common, uuhhh tattoo's?1 point -
Who do you think deserves some recognition?
A.Sanchez reacted to shaneenholm for a topic
I will have to take some pics with my camera tommorrow..the ones i am taking with my phone do not tell the whole story...but believe me...he is a monster....and he will never forgive me for posting something he wouldnt want out there... so is Angelo Miller and Mike Bruce at inksmith and rogers....Poor Angelo...every tattoo he does is either before or after one Mike wilson does....Tattooers get his Ink products they are calling it "Time Tells"....and Mike Bruce...he works at the Atlantic Blvd shop....real low key but just amazing...Eric inksmiths forearm...i thought Rollo did it but it was Mike Bruce.... All three do not care for alot of attention...but they are all real real good.... It is funny...there are so so many good tattooers now.....1 point -
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Who do you think deserves some recognition?
havetsherre reacted to Rebushido for a topic
Deno from circus tattoo madrid/Spain does some sick stuff.. Deno CIrcus tattoo (DENO CIRCUS TATTOO MADRID!) on Myspace1 point -
there's this video that a co-worker sent me, that seems like it might be fake, but so happens to be addressed to a Ryan, and we just happen to have a Ryan who works with us.... so we're thinking about calling and leaving him a message with the audio. seems pretty harmless but should be entertaining.1 point
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i told my friends about squidpants :D1 point
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Please tell me exactly how you were able to refrain from saying "your mom."1 point
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The Netflix Thread
MsRad reacted to ShawnPorter for a topic
I watched that Epicly Later'd.... Great stuff but his socal skaterspeak started to wear on me by the end.1 point